2024 Austin Water Customer Satisfaction Survey
Austin Water is committed to delivering high quality water and wastewater services for the safety and health of our community. To fulfill this commitment, we would appreciate your input and hope you will complete the following customer satisfaction survey regarding your water and wastewater services.
Only a limited number of households are selected to receive this survey. This makes your participation very important so that customers in your area are well represented. Your responses will remain completely confidential. Your individual responses to the survey will not be released. We greatly appreciate your time. We realize this survey takes about 10 minutes to complete, but every question is important.
At the end of this survey you will have an opportunity to opt-in for a chance to win one (1) $500 prepaid Visa gift card for fully completing your survey. If you have any questions, please contact Ryan Murray, Assistant Director of Community Research, ETC Institute at 913-254-4598 or at Ryan.Murray@etcinstitute.com.